Technical Support:

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All returns for repair or replacement require a pre-authorized Return Material Authorization (RMA) Number. Please contact Technical Support to arrange for an RMA number. Any items shipped to Alico without a valid RMA number will be refused/returned at sender’s expense.

Limited Warranty:

Alico Systems warrants its commercial products to be free of defects in material and workmanship for a period of one year from date of purchase. Alico will, in this period of time, repair or replace, any Alico product returned to the factory, freight prepaid.
The Alico warranty covers repairs or replacement (at Alico’s option) of the product only. Alico is not responsible for the cost of removal, reinstallation, or shipping to the place of repair. Alico does not extend or modify its warranty period as a result of repair or replacement.
Alico reserves the right to void a warranty and/or make reasonable charges for repair of a unit if the warranty seal is broken or the unit displays evidence of misuse, abuse, tampering or improper installation.
We are not responsible for damage to this equipment due to acts of God and extreme forces of nature such as lightning, hurricanes or earthquakes.
Alico is not responsible for damage to any other equipment or property, or any other consequential or incidental damages of any kind, whether based on contract, negligence, or strict liability. Maximum liability shall not in any case exceed the purchase price of the unit.
Warranties give you (the buyer) specific legal rights. You may also have other rights that vary from state to state. This warranty is only extended to purchases made in the United States of America or its possessions.